FAQS

HOW MUCH IS A GREETING?

Pricing is determined by delivery location. Please fill out the pricing form above to receive accurate information.

WHERE DO YOU DELIVER?

We proudly serve Katy, Richmond, Fulshear, Sugar Land, West Houston, Cypress, Hockley, Tomball, Waller & Northwest Houston.

St. Louis - West Coming Soon!

WHAT ARE MY PAYMENT OPTIONS?

You can pay by PayPal, Venmo, Zelle, Cash App, all credit cards, cash or check. Payment must be received before the greeting is displayed.

CAN I KEEP THE GREETING LONGER THAN 24 HOURS?

Yes. Each additional day of rental is $20 per day (subject to availability).

WHEN DO YOU DELIVER AND PICK UP THE GREETINGS?

We pick up and deliver the greetings between 6:30 PM and 12:00 AM unless other arrangements have been made.

WHAT DOES THE PRICE INCLUDE?

The price includes delivery, the length of display time you select, and pick up.

DOES SOMEBODY NEED TO MEET THE DRIVER AT THE DELIVERY LOCATION UPON ARRIVAL?

No, we can setup without meeting someone unless we still need to collect payment.

WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?

All signs are property of Twinkle Greetings, LLC. You will be responsible for missing or damaged lawn display items.

DO I NEED TO GET PERMISSION DELIVERING TO A SCHOOL OR BUSINESS?

Yes.  If you do not, and we are required to remove the display, you will not be given a refund.

WHAT IS YOUR REFUND POLICY?

Refunds are issued if extreme weather conditions prevent us from setting up your greeting. 

You will not receive a refund if:

  • the homeowner or recipient stops us from installing the greeting

  • The homeowner or recipient calls us to remove the greeting

  • You provide the incorrect address or date

  • We cannot access the gated community/security guard to enter the delivery location

  • Any other reason we cannot setup the greeting that is beyond our control. 

Let us know what you need, and we’ll do our best to create a unique and personalized greeting for you!